It’s getting bounce is showing that gmail is trying to send email out and keep re-trying in background. The address in header, on in the “MAIL FROM” command of smtp protocol.Ģ Some emails are getting bounced back a little over 24 hours later, saying that they were unable to connect with the server. So it’s really up to the mail server of people’s inbox to display however they like. When you use gmail smtp, the header FROM will be the email of your domain, but the “FROM” when doing smtp handshake is the gmail address. This second issue makes it quite difficult to test if possible solutions are fixing it, as it’s happening randomly, and takes at least a day for us to know that there’s a problem.Ĭan you help me figure out what our next step should be? I’ve been through a ton of the gmail fetch help topics here, and I can’t find a solution I haven’t already tried.ġ Despite having the fetch set to send as the email address (vs the gmail address it’s being fetched to) and selecting that when sending messages, they are arriving in some people’s boxes as the gmail address.Ĭan you get us the header of the email(usually they call view source/view raw source) that are showing “gmail address” when using “gmail smtp”? Because it’s up to the mail recipient to display mail however they like. Some emails are getting bounced back a little over 24 hours later, saying that they were unable to connect with the server. We thought they were working properly, as emails were coming through both ways, but then two issues popped up:ĭespite having the fetch set to send as the email address (vs the gmail address it’s being fetched to) and selecting that when sending messages, they are arriving in some people’s boxes as the gmail address. Initially the issue was with not being able to get them at all, we solved that by changing the mailserver names as shown here: Cloudflare Not Connecting to Gmail Email - #2 by alecrose55Īnd using the DNS flush tool recommended here: GMail Delivery failing after switching to CloudFlare - #3 by techops1 Some of our emails go through GSuite, and we have not seen any issues with them, however we are having continuing problems sending and receiving emails through non-GSuite gmail accounts.